Please be advised that Total Window Concepts has a scheduled online system upgrade taking place this weekend. As part of this upgrade, we will be making important and exciting improvements to our systems to enhance performance, reliability, and our online services.

The online system will be relaunched under the banner name of Nexus and will look slightly different to the current system. Your current log in credentials will remain and all past order data will be available to review.

As a result, our online ordering system will be temporarily unavailable from 5:00 PM Friday, 18th September until 6:00 PM Sunday, 20th September.

About Nexus: Faster orders, smarter validation, better visibility. More control, fewer back-and-forth emails.

Smarter warnings before you order.
We're adding clearer validation messages, so you know upfront if a configuration needs attention.

Improved search tracking.
We're making it easier to find and track your orders, with better search functionality and despatch visibility. 

Query and reply, all in one place.
Our customer query system is getting a refresh - expect a smoother way to communicate query responses with our team. 

To avoid any disruption, we recommend submitting any orders before 5:00 PM on Friday.

Thank you for your understanding and patience while we complete these upgrades.